Returns & Exchanges

Returns & Exchanges

At litrunhyde, we value your satisfaction and want to ensure you have a pleasant shopping experience. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free returns and exchanges policy.

Returns

If you wish to return an item, please follow these steps:

  1. Contact our customer service team at [email protected] within 30 days of receiving your order to request a return.
  2. Provide your order number and the reason for the return.
  3. Our customer service team will provide you with a return authorization number and further instructions.
  4. Ensure that the item is unworn, unwashed, and in its original condition with all tags attached.
  5. Ship the item back to us using a trackable shipping method.
  6. Once we receive the returned item and verify its condition, we will process your refund.

Please note that the original shipping fees are non-refundable, and you will be responsible for the return shipping costs.

Exchanges

If you would like to exchange an item for a different size or color, please follow these steps:

  1. Contact our customer service team at [email protected] within 30 days of receiving your order to request an exchange.
  2. Provide your order number and the details of the item you would like to exchange.
  3. Our customer service team will provide you with a return authorization number and further instructions.
  4. Ensure that the item is unworn, unwashed, and in its original condition with all tags attached.
  5. Ship the item back to us using a trackable shipping method.
  6. Once we receive the item and verify its condition, we will process the exchange and ship the new item to you.

Please note that you will be responsible for the return shipping costs for exchanges.

If you have any further questions or need assistance, please don't hesitate to contact our customer service team at [email protected]. We are here to help!

Thank you for shopping with litrunhyde.